Privacy Policy
Effective Date: 26/01/2026
Fylde Transport Trust CIO (“Fylde Transport Trust”, “the Trust”, “we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Fylde Transport Trust CIO is a Charitable Incorporated Organisation registered in England and Wales (Charity Number: 1197287).
Address:
The Bus Garage
1 Brinwell Road
Blackpool
FY4 4QU
Email: contact.fyldetransporttrust@gmail.com
Telephone: 01253 761739
For the purposes of data protection law, Fylde Transport Trust CIO is the Data Controller.
2. What Personal Data We Collect
We may collect and process the following categories of personal data:
- Name
- Email address
- Postal and delivery address
- Telephone number
- Donation information (amount, date, method — excluding full card details)
- Event booking details
- Order and purchase information from our online shop
- Newsletter subscription preferences
- Communications you send to us
- Gift Aid declarations (where applicable)
- Images or video in which you may appear at Trust events
- We do not knowingly collect personal data from children without appropriate consent.
3. How We Collect Personal Data
- We collect personal data when you:
- Make a donation to the Trust
- Subscribe to our newsletter
- Purchase items from our online shop
- Book or attend fundraising or public events
- Purchase images from the Trust
- Contact us by email, website forms, or social media
- Interact with us as a supporter, volunteer, or member
- Personal data may be collected directly by the Trust or via trusted third-party service providers.
4. How We Use Your Personal Data
We use personal data only where lawful and necessary, including to:
- Process donations and maintain financial records
- Administer Gift Aid claims
- Manage event bookings and attendance
- Process and fulfil online shop orders
-Communicate with you about orders, events, or enquiries
- Send newsletters and updates (where you have consented or where permitted by law)
-Promote the Trust’s charitable activities
-Maintain safeguarding, health and safety, and legal compliance
We do not sell personal data or use it for unrelated commercial purposes.
5. Lawful Bases for Processing
Under UK GDPR, we rely on the following lawful bases:
Consent – for newsletters and marketing communications
Contract – for event bookings, online shop purchases, and image sales
Legal obligation – for charity law, accounting, and Gift Aid compliance
Legitimate interests – for operating and promoting our charitable activities, provided these do not override your rights
6. Newsletters and Communications
6.1 We may send newsletters containing updates, events, fundraising appeals, and news about the Trust.
6.2 You will only receive newsletters if you have actively subscribed or where we are otherwise permitted under applicable law.
6.3 You may unsubscribe at any time using the link provided in our emails or by contacting us directly.
6.4 We do not share mailing lists with third parties for their own marketing purposes.
7. Online Shop
7.1 When you purchase items from our online shop, we collect the personal data necessary to process your order, including delivery and contact details.
7.2 Personal data is used solely for order processing, customer service, and legal or accounting purposes.
7.3 We do not use customer purchase data for unrelated marketing without consent.
8. Third-Party Processors
8.1 Stripe (Donations and Payments)
Online donations and payments are processed via Stripe. Payment information is handled directly by Stripe in accordance with their privacy policies. Fylde Transport Trust does not store full payment card details.
8.2 Bókun (Event Bookings)
Fundraising and ticketed event bookings are managed using Bókun. Booking data is stored and processed by Bókun and accessed by the Trust solely for event administration and compliance purposes.
8.3 Email and newsletter platforms
All third-party service providers are required to process personal data securely and lawfully.
9. Photography and Media
The Trust may take photographs or video recordings at events and activities for promotional, educational, and archival purposes.
By attending Trust events, you acknowledge that you may appear in such media. If you do not wish to be photographed or recorded, please notify a Trust representative at the event or contact us in advance.
10. Data Retention
We retain personal data only for as long as necessary:
- Financial and donation records: as required by charity and tax law
- Event booking data: for a reasonable period after the event
- Online shop order records: for legal, accounting, and customer service purposes
- Newsletter subscription data: until consent is withdrawn
- Correspondence: for as long as necessary to resolve enquiries
-Data is securely deleted or anonymised when no longer required.
11. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data (subject to legal obligations)
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
Requests can be made using the contact details in Section 1.
12. Data Security
We implement appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, or disclosure.
Access to personal data is limited to trustees, volunteers, or service providers who require it for legitimate Trust purposes.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The most current version will always be published on our website.
Continued engagement with the Trust after updates are published constitutes acceptance of the revised policy.
14. Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, please email:
contact.fyldetransporttrust@gmail.com
